Job Description

A financial institution in New York City is seeking an experienced and proactive Senior Learning Specialist. The ideal candidate will have 3+ years of experience in learning and development, preferably within the financial services industry.

Hybrid schedule: 3–4 days onsite per week

Salary range: $90K–$100K

Hours: Standard business hours

Responsibilities:

• Design and deliver learning programs using various formats including in-person, virtual, and eLearning
• Facilitate engaging workshops, seminars, and training sessions across employee levels
• Apply adult learning principles and instructional design methodologies to all training content
• Evaluate training outcomes and integrate feedback into future learning initiatives
• Partner with internal teams and subject matter experts to identify learning needs
• Maintain training calendars and coordinate logistics with department stakeholders
• Oversee development and updates of all training materials including guides, handouts, and job aids
• Manage content and user setup within the learning management system (LMS)
• Conduct assessments and surveys to measure knowledge retention and training effectiveness
• Support other special projects and initiatives related to employee development

Qualifications:

• Bachelor’s degree or equivalent experience required
• Minimum of 3 years in a corporate training or learning and development role
• Strong facilitation and coaching skills; excellent communicator
• Financial services or credit union experience preferred
• Familiarity with LMS platforms and online authoring tools is a plus
• Ability to prioritize, multitask, and work independently
• Technologically savvy with proficiency in Microsoft Office Suite
• Able to travel locally within NYC as needed
• High integrity, reliability, and strong attention to detail

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