Job Description

JOB SUMMARY: The Manager, PX Business Partner, will bring our human capital strategy to life by partnering with the organization on key initiatives. The role works closely with departments to solve challenges, lead change, and provide counsel and guidance on team member matters. This role is the go-to person for both strategic advice and operational PX needs.

DUTIES & RESPONSIBILITIES:

• Partner with designated departments, providing strategic support across the full team member lifecycle-from hiring to development to offboarding.
• Lead tier 1 team member relations investigations and resolution processes, ensuring fair and productive outcomes in compliance with company policies and employment law.
• Drive performance management by coaching leaders on feedback practices, accountability measures, and promoting high-impact development conversations.
• Support job design and organizational planning, helping leaders clarify roles, build effective teams, and plan for future staffing needs.
• Collaborate with internal centers of excellence partners (e.g., Compensation, Talent Acquisition, Learning & Development) to execute PX programs, ensuring alignment within PX and the human capital strategic plan.
• Analyze PX data and KPIs (e.g., attrition, engagement survey results, internal mobility) to guide decision-making and recommend improvements.
• Champion company culture through the facilitation of team member engagement initiatives, events, recognition efforts, and inclusive workplace programs.
• Coach leaders through change management efforts, such as restructures, role changes, or system implementations, with attention to communication and team member experience.
• Serve as a project lead or contributor on enterprise PX initiatives, including policy development, system upgrades, or organizational assessments.
• Perform other job-related functions as assigned.

QUALIFICATIONS

DEGREE TYPE: Bachelor's Degree

FIELD(S) OF STUDY: Human Resource Management, Business Administration, or related field of study

EXPERIENCE:

• Minimum 5 years of progressive HR related experience.
• At least one year of supervisory/management experience.

COMPETENCIES/SKILLS:

• Strong knowledge of HR practices and employment laws
• Ability to influence and coach leaders at all levels
• Excellent communication, relationship-building, and problem-solving skills
• Comfortable handling sensitive issues with professionalism and discretion
• Strong analytical and project management capabilities

CERTIFICATIONS/LICENSES:

• PHR or SHRM-CP strongly preferred

To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.

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